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See how Qnvert is helping brands delivering omni- channel experience, acquiring & retaining more customers & increase customer lifetime value.
Cutting-edge features to make you Go-To-Market ready
Use the most advanced features when it comes to engaging your customers. Be it the Automation, Chatbot or Artificial Intelligence
WhatsApp Chatbot Integration
Our WhatsApp CRM allows businesses to automate customer interactions, handle inquiries, and provide support 24/7.
AI-Assisted Drag & Drop Editor
Create or choose from 200+ templates and edit HTML content, through AI assistance eliminating complex manual codes
Automated Contact List Management
In-built feature to manage & maintain your contact list by isolating un-subscriber, bounce & complaint email ids.
Trusted by 100+ Customer-centric brands, both big and small
Bespoke Solution for Every Business
Marketing Cloud
Automate & run campaigns that are personalised, striking meaningful conversations for successful customer engagement and retention
Broadcast Campaign: Personalise every communication on Email/ SMS / WhatsApp. Set targets & monitor campaigns. Go beyond ‘Open Rate’ & ‘CTRs’.
Omni Channel: Plug & utilise all your communication channels to deliver an impactful brand experience
Automate: Build customer journey and automate the communication basis user interaction and behavior
AI Email Editor: Use cutting edge AI technology to build your emails templates
Spam Shield: Managing your database made easy through auto isolation of unwanted ids
Segment & Personalise: Slice & dice your customer data on 50+ parameter and run relevant & personalize conversation/ campaigns with your audience
Content Analytics: Analise user interaction on campaign creatives / msg to strategies on content relevancy
Sales Cloud
Consolidate all incoming leads into one platform for a better management of sales funnel, deal pipeline and governance of sales team
Automation: Automate your customer interaction on various stage of the sales cycle / Opportunity funnel
User Profiling: Capture User preferences & Wishlist to strike relevant conversation Sales
Pipeline: Efficiently manage your sales funnel by tracking leads, nurturing
prospects, and optimizing each stage for conversions.
Opportunity Funnel: Maximize potential by effectively managing your opportunity funnel to identify, prioritize, and convert high-value opportunities.
Deal Management: Streamline your sales process with effective deal management to close more deals faster and efficiently.
Task Management: Enhance productivity and efficiency through effective task management, ensuring timely completion of all tasks.
Analytics & Reports: Leverage sales analytics and reports to gain insights, track performance, and make data-driven decisions for growth.
Services Cloud
Capture customer queries from all digital and social platforms, and provide effective and efficient interactions to service your customers.
Listen: Qnvert ORM module gets integrated with brand handles, across social channels & webforms to gather feedbacks / queries.
Analyze: Run a sentiment analysis using NLP, categories them (Positive, Neutral, Negative)
Assign: Automatically generate ticket for detractor feedback, assign Customer agent to workup
Generate Ticket: Parent-child ticket management system to handle multi-department decencies
Govern: SLAs and aging of the tickets in the pipeline with auto escalation matrix
Communicate: Customer service agent can reply to Customer on through Omni- channels & Social channels directly from the dashboard
Customisable Solution
We do not believe in one size fits all! So, we offer customized platform solutions as per your requirements.
Data Security
Work with world-class infrastructure that is both secure and scalable.
Integration
Whether it's an inbound call, walk-in or an online lead, our platform will help you maintain the sanctity of customer data under one roof.
On Demand Creative & Content Service
Our WhatsApp CRM allows businesses to automate customer interactions, handle inquiries, and provide support 24/7.
One-click Customer Support
We strive to offer the best in class service support to our customers, so that you can concentrate on your objectives.
Simple Pricing
Our WhatsApp CRM allows businesses to automate customer interactions, handle inquiries, and provide support 24/7.
